Our company will never ask you for your Turkish ID number, mobile number, phone brand-model information, or any personal details to access our website. If you are ever asked to provide your personal information on any site on behalf of our company, please do not comply. In such cases, you should immediately contact our customer service at +90 850 811 00 77 to report the issue.

In the emails sent from our company’s kuikpara.com.tr address, we will never ask for your bank account number, credit card number, Turkish ID number, mobile number, phone brand-model information, or any other personal details. The emails we send are for informational purposes only, and you should not trust any emails requesting such information from you.

Do not trust any email that appears to be sent by Kuikpara but is not from an address with the domain payporter.com.tr. Do not pay attention to emails from such addresses, and if there are any links attached, do not click on them.

Never share the reference number, amount, recipient, or any other details related to your transfer transaction with third parties.

Kuikpara card information is personal. Never share this information with third parties, including employees of our company.

Our company will never contact you via email, phone, or SMS to request your Kuikpara card information. If you encounter such a situation, please immediately report it by calling our customer service at +90 850 811 00 77.

If you believe your Kuikpara card is lost or stolen, you can immediately cancel your card through the 'My Cards' section of the Kuikpara app, or call our customer service at +90 850 811 00 77 to have your card canceled.

Scammers may claim that you have won a prize, raffle, or bet and ask you to make a tax, commission payment, or prepayment in order to claim the prize. You may also receive an SMS, email, or message notifying you that you need to send money to claim the prize. Since the requested payments for a non-existent prize, raffle, or bet are not real, do not trust such calls, emails, or SMS messages.

Be cautious of individuals who impersonate police officers, prosecutors, or public officials over the phone and ask for money. A public official would never call you and ask you to make a money transfer.

You may be offered a check for a higher amount than the agreed price for a service or product. You may be asked to send back the excess amount via money transfer. Do not accept requests for checks with amounts higher than the agreed price. Keep in mind that you could be inadvertently involved in money laundering activities. Additionally, do not overlook the possibility that the check being offered to you could be counterfeit.

If you are asked to make a payment, such as tax or commission, in order to receive an inheritance from relatives living abroad, consider that this could be an attempt at fraud and proceed with caution.

Scammers may contact you claiming to have a job opportunity, either domestic or international, that matches your profile and asking for payment for various procedures (such as visa processing, paperwork, etc.). Keep in mind that such requests are likely fraud, and do not trust them.

You may be asked to send money to make a payment for a product, auction item, or service advertised online. These products do not actually exist and are being used for fraudulent purposes. Do not trust them.

The passwords you use to access our web and mobile applications can only be changed from within the application itself. Do not trust notifications regarding password changes sent via external websites, SMS, or email links. If you encounter such a situation, immediately report it by calling our customer service at +90 850 811 00 77.

Always take the utmost care to protect the confidentiality of your personal information and transaction details. Keep this information private at all times and never share it with third parties.

If your phone, line, passwords, or email address used for communication are lost, stolen, deleted, changed, or forcibly accessed, you should immediately report it by calling our customer service at +90 850 811 00 77.

If you believe you have been scammed or that your information has been compromised, immediately contact our customer service at +90 850 811 00 77.

If you encounter difficulties in receiving information due to the digital platforms where our services are provided or the devices you use while accessing the service, you can reach the relevant information by calling our customer service at +90 850 811 00 77 or by visiting the nearest Service Points. If you face an unusual situation, please call our customer service at +90 850 811 00 77.